Frequently Asked Questions

Absolutely not!  Medex began as a medical courier operation, however it expanded to a full service courier many years ago.  We provide courier service to both residential and commercial locations.

Of course you can! Just make sure to request service in time for us to arrange for pick-up and delivery. Use our calendar to view delivery days. We accept Visa and Mastercard over the telephone for payment.

Our delivery hours are 8am to 5pm Monday through Friday and after hours by request.

Same day delivery service is available from 8am to 4pm Monday through Friday.  After hours is also available by request.

All packages are measured by cubic weight.  L x W x D ÷ 1728 x 15 = Cubic Weight.

If the destination for your delivery is closed we will deliver it the next day or we will make a second attempt by request on the same day.

If you request service and your package is not ready for delivery we will wait 15 minutes at no cost to you.  There will be a charge of $25.00 per hour (.41 cents per minute) for waits beyond 15 minutes.

If your package is sent to the wrong address there will be a $5.00 charge plus a re-direct charge for delivery to the new location or a return to the sender.

Insurance is available at an additional cost.  The fee is $5.00 per $100.00 of the value declared.

No, we do not deliver hazardous materials.

When your package is successfully delivered the delivery details are captured digitally via the receiver’s signature.  A copy can be sent to you by special request.

We have tyvec envelopes available by request.

Each of our drivers are fully trained and highly experienced. We only hire the most reliable and courteous delivery personnel.